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Practical guide

Goals, Heart Me and the gift jar

Set meaningful targets, place the progress display and choose how gifts fill the jar.

iTok product team · 2 min read · Reviewed October 26, 2026

What you will be able to doYour viewers can read the target, progress and next action without confusing a counter with a membership level.

Before you start

  • A choice of what you want to measure: likes, shares, a supported gift count or another available goal.
  • The scene and canvas that will show the widget.
An iTok Heart Me design shown with example data
Actual iTok presentation with example data. Check your saved scene and final source size.

Give each goal a clear meaning

  1. Open Goals and choose the supported goal type. Name it so viewers know what action helps.
  2. Set the target separately from the current count. Increasing a target changes the destination, not the number already received.
  3. Place the label, current value and target where they can be read together.
  4. Check that the live event or counter driving the goal is available. A configured target alone does not supply incoming likes, shares or gifts.

Separate the gift goal from membership levels

A Heart Me character goal counts Heart Me gifts sent to you. Those gifts fill the goal toward its target. This is separate from a viewer’s fan-club membership level.

Membership level-up reactions and membership-based access rules use the levels reported by the live feed. Check their alert placement, mute options and level-up settings separately from the gift goal. Test the named effect you intend to show.

Set the jar’s capacity for your show

The gift jar is a visual container, not your authoritative gift ledger. Set its capacity and presentation so both small and large gifts fit your intended session. A crowded jar can be a capacity or scale choice even when the underlying gift totals are correct.

Review the actual filled state and large gift artwork at the size used on stream. Increasing capacity should be assessed against readability, not simply against an empty jar preview.

Know what changes a timer

A Giftathon timer and a static countdown serve different purposes. Review the active timer’s start, pause and gift-extension rules before using it. Do not assume that a gift which fills a jar also extends a timer unless you configured that behavior.

If a goal starts counting after your live began, inspect the available feed total and the current count controls. Apply a deliberate correction once, then confirm that new events continue to advance it.

These instructions describe the reviewed iTok beta. Provider access and physical-device behavior still need to be checked in your setup.

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Keep going

Scenes & overlaysScenes, widget links and Live editsKnow what follows your editor, what stays fitted, and when a change reaches viewers.Scenes & overlaysStarting Soon, transitions and end creditsPrepare the opening, return to your scene and roll credits with the right goals.Run & troubleshootFix a missing event, picture or soundFollow separate checks instead of repeatedly reconnecting everything.